Alcatel-Lucent OmniTouch 4625 Contact Center Interactive Voice Response

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Alcatel-Lucent OmniTouch 4625 CCivr offers a packaged but powerful, integrated interactive voice response (IVR) server.

Alcatel-Lucent OmniTouch 4625 Contact Center Interactive Voice Response

Alcatel-Lucent OmniTouch 4625 CCivr offers a packaged but powerful, integrated interactive voice response (IVR) server.

It is the only Alcatel-Lucent mid-market IVR and without requiring any programming skills, provides an easy application development and easy updates. Building blocks are predefined functions to be customized via menus and combined in a grid.

There are building blocks for database access, statistics, fax management, telephone control and more.