OmniPCX Office Contact Center

ico quem somos



Alcatel-Lucent OmniTouch Call Center Office

OmniPCX Office Contact Center

Designed for small enterprises, the Alcatel-Lucent OmniTouch Call Center Office is a simple, all-in-one solution that is designed to enhance customer relationship management and to grow with the company's needs.

The solution includes automatic call distribution (ACD), monitoring and statistics, and an agent assistant.