Instant comunications Suite

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OmniTouch 8400 Instant Communications Suite is a cutting-edge software suite providing a full set of IP-based unified communication services.

Instant comunications Suite

OmniTouch 8400 Instant Communications Suite is a cutting-edge software suite providing a full set of IP-based unified communication services. These services allow subscribers to tailor, control and manage calls, messages, directories, collaboration tools and information. Subscribers are free to do so wherever they are (at the office, away on business, in a meeting, at home, etc.), using any device and any interface.

The OmniTouch 8400 Instant Communications Suite offers smooth functionalities with the OmniTouch 8600 My Instant Communicator. This is the Alcatel-Lucent worldwide integrated, multi-media, multi-session, multi-terminal unified communications application. Instant Communications Suite services Unified Messaging services put all e-mail, voice and fax messages in one inbox using the messaging client (Microsoft Outlook or Lotus Notes) that is already in place. Messages are also accessible from a web interface or a telephone set. Telephony services are real-time telecommunications management tools accessible from the office, home or mobile phones.

While away on business or telecommuting, telephony services provide access to audio functions from any telephone and Voice over IP (VoIP) with a multimedia PC. One Number services make it possible to customize the routing of incoming calls. These routing functions can filter calls according to the caller, time received, and geographical origin. Fax services help leverage IP telephony investments. IP technology has been implemented by organizations of all sizes and sectors, offering cost savings, increased mobility and optimized operational efficiency.

Conferencing & Collaboration services provide a range of functionalities, from simple dial-in audio conferencing to multimedia, multiparty collaboration with instant messaging, application sharing, presentation sharing, and video conferencing. Mobility services extend unified communications and collaboration to users’ mobile devices. These services allow mobile and remote users to stay connected wherever they are. All of the services described above are powered by transversal services. These include unified directory access, Personal Information Management, events notification, rich presence (telephony and instant messaging), security, redundancy and web services.